Effective Date: January 2025
At Balu Kids, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://balu-kids.com, interact with us through forms or communications, or engage with our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
• Full name of parent/guardian
• Child’s name and age
• Email address
• Phone number
• Home address (if applicable)
• Messages or inquiries submitted via contact forms
• Payment or billing information (if applicable for services)
We may also automatically collect certain technical data when you visit our website, such as:
• IP address
• Browser type and version
• Operating system
• Referring site or source
• Date/time of access
• Pages visited
2. How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and provide customer support
• Send updates about classes, admissions, and events
• Process registrations and enrollment
• Improve website functionality and user experience
• Analyze user behavior to enhance marketing strategies
• Send newsletters and educational content (if subscribed)
• Comply with legal obligations
3. Sharing Your Information
We respect your privacy. Balu Kids does not sell, rent, or share your personal information with third parties, except:
• With service providers who assist us in operating our website and services (under confidentiality agreements)
• When required by law, legal process, or government request
• To protect the rights, safety, or property of Balu Kids, our users, or the public
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our site. These help us understand user behavior, remember preferences, and improve performance. You can control cookie settings through your browser.
5. Your Rights and Choices
You have the right to:
• Access and review the personal data we hold about you
• Request corrections or updates to your information
• Request deletion of your data (subject to legal and operational requirements)
• Opt out of marketing communications at any time by contacting us
To exercise these rights, please contact us at [email protected].
6. Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
7. Children’s Privacy
We collect information only from parents or legal guardians. We do not knowingly collect personal information directly from children under the age of 13. If we learn that a child’s information has been provided to us without parental consent, we will delete it.
8. External Links
Our website may contain links to other websites. Balu Kids is not responsible for the privacy practices or the content of such external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: [email protected]
📱 Phone/WhatsApp: +62 813-3750-2442
📍 Address: Br. Sumampan, Kemenuh, Sukawati, Gianyar Regency, Bali 80582, Indonesia
